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Remco's Forensic Utility Invoice Audits (TM)
Data integrity and accuracy
All invoices are scanned and presented for processing into a web based system. In order to insure a high level of data integrity and accuracy (4 errors per 1 million transactions, prior to going through 132 edit checks), the scanned invoices are entered into one of approximately 2,400 templates, each template representing that specific utility company’s unique billing format. This will ensure that each data entry technician captures 100% of the billing information and that the data is displayed in its appropriate field.
Data analysis and problem resolutions
All of the billing data is processed by the web based system and evaluated against 132 auditing edit checks, including those special parameters set up to incorporate the client’s individual needs. All anomalies, exceptions and kick outs are then reviewed by utility and energy analysts. During this phase of the audit, you can expect some of the following billing errors to be noted, analyzed and investigated: demands not being reset on the meters, overlaps in billing dates, wrong rate classifications, stores leaving lights or HVAC on overnight, estimated readings never trued up, inactive meters, wrong meter multipliers and landlord double dipping.
Engineering calculations and disciplines
In this step of the utility invoice auditing process, the engineering department review’s the information that the utility and energy analysts previously analyzed. They then apply an array of engineering principles and disciplines to this data in order to get a better understanding of your energy usage and footprint. It’s during this phase of the process we uncover more than would be found in a typical utility invoice audit.
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